Remote & Online Services
Mobile Device Support
New Device Set-up with data transfer from old phone. Assistance transferring all files and accounts over to the new device.
Walk through assistance over the phone or video chat.
How-to assistance for printing via apps, converting files, downloading files, Bluetooth/connectivity support, WiFi connection help, and device activation assistance.
Assistance using Mobile apps with your job, BYOD support, business VPN and Email configuration support.
Mail-In iPhone and Samsung Galaxy Screen Replacement. All Model cracked screens repaired.
Desktop/Laptop Support
Support for Windows XP/7/10, IOS, MAC, IOS, Android, Linux, Windows Mobile, and Chrome.
Available for complete walk through support via phone or video chat for any trouble shooting. Save money by doing it yourself with a little help.
Setting up programs, configuring settings, configuring BIOS settings, installing new hardware, troubleshooting and configuring network settings and reinstalling operating systems are all available via remote support.
New router set-up, new printer, new sound system, new devices, anything you purchase for your desktop is supported.
Mail-In Computer Repair for Laptops and Desktops. Labels included. We pay the shipping.
Small Business Support
Support for POS systems, (Clover, Square, Fastrac, Authorize.net, PayPal Here, etc)
Available by phone/email/video chat for your employees 24/7 any time they have an issue.
Monthly support plans giving you on-demand tech support for your employees any time they are on shift and have a problem.
Security Surveillance system support, including support for cloud based Security Cameras, helping you keep tabs on your store right from your phone any where you are.
Consulting on future purchases and upgrades. Tell me what you are trying to accomplish and I will tell you how to do it and what you need.
VOIP support, OOMA support, ISP Support.
Graphic Design services. (Logo, Banners, etc)
Smart Home Support
Remote support installing Nest devices, Google Home devices, Ring Door Bell, Security Cameras, and any smart device for you home.
Assistance correcting WiFi dead spots when setting up Smart Device WiFi connections, especially Out Doors.
Home Network support for connectivity problems, Router Admin support for changing advanced router settings, advice on range extenders and solutions for network problems at home.
Gaming support to solve all your kids problems with their game console and related equipment.
Save money by avoiding a technician coming down for something easily done plus get advice on the right devices to buy.
Remote Assist
Remote connection support for any device including Mobile device support.
If you cant figure it out yourself or if phone support is not sufficient, we can take over for a period of time and fix the problem for you. The device must have a functioning internet connection and you must be able to access your web browser. If you can, then Remote Assistance is an easy option to get the problem fixed fast.
Support for businesses that have routine issues during the workday, save time and money by having us remote in and fix the problem. Email account issues, problems loading new software, program settings not correct, group policy settings or permissions for users on your network, all easily fixed via remote.
eCommerce Support
PayPal, Clover, Square, Authorize.net, GoDaddy, GSuite, Google Domains, Weebly, WordPress, WooCommerce, Square Space all supported remotely.
Available to advise on new website set-up, or configuring current web pages and upgrades.
Ebay, Amazon Web Services, Walmart Market Place, advice and remote support available.
Domain name, DNS Name server support, SSO support, User management, SSL and site security support.
Can help a small business get online for a fraction of the price all remote. Be online with your brand or store for $200 (not including monthly hosting fee) Including a basic logo.
Creative Logo designs available as well.
Content Creation assistance to fill in your web pages or blogs.
HVAC Services
Remote HVAC Support
Thermostat Programming
HVAC Unit Resets
Diagnosis by Video Chat
Error Code Checking
Book an Appointment Online 24/7
Maintenance
Winterizing
Routine Maintenance
Filter Replacements
Condensation Line Clearing
HVAC Repair
Part Replacement
HVAC System Repair
Furnace Repair
Electric Boiler Repair
Blower Unit Repaior
Book an Appointment Online 24/7
Local Services:
Servicing: Oneonta NY,
Brooklyn NY, Manhattan NY, Queens NY
Smart Home Set-Up
1 Device Set-up
$20 per 1hr Appointment
$10 if service exceeds 1hrMultiple Device/Room Set-up
$40 per 2hr appointment
$20 per added device after 3
$15 per hour for every hour after 2 when performing time consuming work like running wires in wallsMileage charged at $0.25 per mile for in-person service
Additional device charges, mileage fees, and additional time charges payable via invoice after service
Services
Install and set-up any Smart Home device including tutorial on how to use free.
Security Camera installation, Ring Door Bell install, Nest Thermostat and Fire/Carbon Monoxide Detectors, Smart Lights, Amazon echo, Google Home, Smart Speaker installation all available for any property.
Home Network installation including dead spot correction to allow for complete network coverage for all your smart devices.
SmartTV, Home Entertainment System, Surround Sound set-up.
Wire snaking and hardwire connections for fastest video streaming.
Ethernet wiring for any reason.
Any other smart home related needs you may have.
Book an In-House Appointment or fill out an In-Person Request Form to make sure we service your area before purchasing.
Computer Repair
$20 per hour (1hr minimum) for in-person service calls
Additional device charges, mileage fees, and additional time charges payable via invoice after service
Mileage charged at $0.25 per mile for in-person service and pick-up service
Drop-off or Pick-up jobs will be serviced in 1-3 days depending on availability
Services
Laptop/Desktop Repair available on-site or drop-off/pick-up service. If you drop it off yourself without an appointment only pay when you pick-up or receive the repaired device, Fix-by date provided up-front and you don’t pay if we can’t fix it.
New OS install (Linux, Win XP/7/10) Much cheaper then any store. Full OS installs tailored to your specific needs with zero added software or free-trial junk.
New hardware install (hard drives, video cards, processors, ram, power supply’s, new optical drive, etc.) on-site or off-site.
Printer repair, Laser Printer/Copier repair.
Slowed down device correction, cheap and quick with guaranteed improvement to performance. Includes device clean up.
Basically any type of computer issue can be serviced.
Book an In-House Appointment or fill out an In-Person Request Form to make sure we service your area before purchasing.
Tech Support
$20 per hour (1hr minimum) for in-person service calls
Mileage charged at $0.25 per mile for in-person service and pick-up service
Additional device charges, mileage fees, and additional time charges payable via invoice after service
Services
New device installation and set-up.
WiFi and Networking device installation and set-up.
New printer installation and set-up.
Online Cloud service set-up and customizing (GSuite, iCloud, OneDrive, Office365, Google Drive, Gmail for business, OOMA, etc)
Gaming Console set-up support, including configuring network options, adjusting in-game controls, answering all your questions and explaining all the console features.
Home Entertainment System set-up, surround sound system set-up, universal remote set-up, smartTV set-up and device connection support via your home network so all your devices share the same library.
NAS (Network Attached Storage) installation, set-up and support for configuring your Home Network Storage and managing your libraries for use on your Home Streaming Network.
Support for linking your entire entertainment system so all devices have access to all your subscription streaming services and can access your home library.
Google speaker, Amazon echo, Bose Soundlink support including Amazon Alexa and Google Assistant support.
Virtually any issue you have with using or setting-up your technology, can be handled by us. Plus we will beat any quote and pride ourselves in charging reasonable rates.
Book an In-House Appointment or fill out an In-Person Request Form to make sure we service your area before purchasing.